Introduction

Welcome to ZOOM. By accessing or using our website, you agree to comply with and be bound by these Terms of Service. ZOOM provides home appliances including electric water heaters, ceiling fans, pedestal fans, table fans, wall fans, cabin fans, ventilation fans, irons, and related products. These Terms govern your use of our website, product information, enquiry services, customer support, and other services provided by ZOOM.

Acceptance of Terms
  • By accessing or using the ZOOM website, you acknowledge that you have read and understood these Terms of Service.
  • Your continued use of the website constitutes your acceptance of these Terms.
  • If you do not agree with any part of these Terms, you should discontinue use of the website.
  • ZOOM may update these Terms from time to time, and continued use of the website after an update constitutes acceptance of the revised Terms.
Use of Our Website
  • You agree to use the ZOOM website only for lawful and legitimate purposes.
  • You must not use the website in a way that may damage, disable, overburden, or impair its operation.
  • You must not attempt to gain unauthorized access to any part of the website, server, database, or related systems.
  • You must not use the website to submit false, misleading, fraudulent, or unauthorized information.
  • You must not reproduce, copy, modify, distribute, or commercially exploit website content without appropriate authorization.
Product Information

ZOOM makes reasonable efforts to provide accurate information about its products, including product names, specifications, features, colours, capacities, dimensions, technical information, warranty details, and other product-related information. Product specifications, availability, designs, features, and prices may change from time to time without prior notice. Product information displayed on the website is provided for general reference and should be verified with ZOOM or an authorized representative where necessary.

Water Heaters and Appliances

ZOOM offers various home-appliance solutions, including storage and instant water heaters and multiple types of fans and irons. Product features may include safety systems, thermostats, heating elements, insulation, rust and shock-resistant bodies, pressure-release mechanisms, and other product-specific features. Customers should always follow the installation, operating, safety, and maintenance instructions applicable to their particular product.

Orders and Enquiries
  • Product enquiries submitted through our website do not automatically constitute a confirmed purchase or order.
  • Any order, quotation, availability, pricing, or delivery information may be subject to confirmation by ZOOM or its authorized representatives.
  • Customers are responsible for providing accurate contact and product-related information when submitting an enquiry.
  • ZOOM reserves the right to refuse or limit an enquiry or transaction where appropriate or required by applicable circumstances.
Pricing and Availability

Product prices, specifications, availability, colours, models, and other details may vary depending on the product, market, location, dealer, distributor, or applicable business conditions. Any prices or product information displayed on the website are subject to change. ZOOM reserves the right to correct errors or inaccuracies and update product information when required.

Warranty

ZOOM products may be covered by product-specific warranty terms. Warranty duration, coverage, exclusions, and conditions may vary depending on the particular product. For example, certain ZOOM water-heater products specify separate warranty periods for the product and tank. Customers should refer to the applicable product warranty documentation and follow the required installation, usage, and maintenance conditions to remain eligible for warranty support.

Installation, Safety and Maintenance
  • Products must be installed and operated according to the applicable product instructions and safety requirements.
  • Electrical appliances should be connected to an appropriate electrical supply and used in accordance with their specifications.
  • Water heaters should be installed using suitable plumbing, pressure, electrical, and safety arrangements.
  • Customers should not modify, dismantle, or improperly repair ZOOM products.
  • Maintenance and repairs should be carried out by appropriately qualified or authorized personnel where applicable.
  • Failure to follow applicable safety and operating instructions may affect product performance and warranty coverage.
Intellectual Property

All content available on the ZOOM website, including logos, trademarks, product images, photographs, graphics, text, designs, layouts, product descriptions, and other materials, is owned by or used by ZOOM with appropriate rights. Such content may not be copied, reproduced, modified, distributed, republished, or commercially exploited without prior written permission from ZOOM or the applicable rights holder.

Third-Party Links and Services

Our website may contain links to third-party websites, platforms, services, or resources. These links may be provided for convenience and informational purposes. ZOOM does not necessarily control or endorse third-party websites and is not responsible for their content, availability, security, policies, or practices. Your use of third-party services is subject to their respective terms and policies.

User-Submitted Information
  • You are responsible for ensuring that information submitted through our website is accurate and complete.
  • You must not submit information that is unlawful, misleading, defamatory, abusive, or infringes the rights of another person.
  • You must not attempt to impersonate another person or organization when communicating with ZOOM.
  • ZOOM may use submitted information to respond to enquiries, provide services, and manage legitimate business requirements in accordance with our Privacy Policy.
Limitation of Liability

To the extent permitted by applicable law, ZOOM shall not be responsible for losses or damages arising from misuse of products, failure to follow product instructions, unauthorized modifications, improper installation, unauthorized repairs, or use of products contrary to applicable safety requirements. ZOOM also does not guarantee that the website will always be available, uninterrupted, error-free, or completely secure.

Website Availability

ZOOM may modify, suspend, restrict, or discontinue any part of the website or its features at any time where necessary for maintenance, upgrades, security, operational requirements, or other legitimate business purposes. We will make reasonable efforts to maintain the availability and functionality of the website, but uninterrupted access cannot be guaranteed.

Termination

ZOOM may restrict or terminate access to the website where a user violates these Terms of Service, misuses the website, engages in unlawful activity, attempts to compromise website security, or otherwise acts in a manner that may harm ZOOM, its customers, partners, or website operations.

Changes to These Terms

ZOOM may revise these Terms of Service from time to time to reflect changes in our website, products, services, business practices, technology, or applicable legal requirements. Updated Terms will be published on this page. We encourage you to review these Terms periodically to remain informed about the conditions applicable to your use of the ZOOM website and services.

Contact Us
  • If you have any questions or concerns regarding these Terms of Service, please contact ZOOM.
  • You may contact us regarding products, services, warranty, installation, support, or website-related matters.
  • +91 981-125-9394
  • info@zoomappliances.com
  • Contact www.zoomappliances.com
  • ZOOM is committed to providing reliable home-appliance solutions and maintaining a positive customer experience.